Hear From Our Customers
You’ve got a crack spreading across your windshield, and you’re wondering if it’s safe to drive. You’re also wondering how you’re supposed to find time to get it fixed when you’ve got work, kids, or a hundred other things that can’t wait.
Here’s what actually happens when you call. You schedule a time that works for you—morning, afternoon, even same day if needed. A certified technician shows up where you are with everything required to handle the job. Most windshield replacements take about an hour, and you’re covered by a lifetime warranty for as long as you own the vehicle.
If your car has a front-facing camera—and most newer vehicles do—ADAS calibration is included. That’s the recalibration required after any windshield replacement to keep your lane departure warnings, collision alerts, and other safety systems working correctly. Not every shop handles this, but it’s not optional. It’s part of doing the job right.
We’ve been serving Southold and the rest of Suffolk County since 2016, but the experience behind it goes back more than 20 years. This is an owner-operated business, which means when you call, you’re talking to someone who actually does the work—not a call center routing you to the next available contractor.
We’re Dinitrol certified and a certified mobile New York State repair shop. We’ve completed over 10,000 services across Long Island, and every single one is backed by a lifetime warranty. You’re not getting shuffled through a system. You’re working with someone who knows the local roads, understands how Long Island weather affects installation timing, and shows up when we say we will.
First, you reach out—by phone or through the website. You’ll talk through what’s damaged, what kind of vehicle you’re driving, and whether you’re filing an insurance claim. If you are, we handle that directly with your insurer, including all the paperwork and billing.
Next, we schedule a time that works for you. Mobile service means we come to your home, your office, or wherever your car is parked in Southold or anywhere else in Suffolk County. There’s no extra fee for coming to you.
When we arrive, we assess the damage. Small chips and cracks can often be repaired in 30 minutes or less. Full windshield replacements typically take about an hour, sometimes up to two depending on the vehicle. If your car is equipped with ADAS—lane assist, automatic braking, collision warnings—we perform the required calibration after installation. This can be done using static calibration right on-site or dynamic calibration, which involves a short test drive to recalibrate the system.
You’ll get a walkthrough of the work before we leave, and you’re covered by a lifetime warranty from that point forward.
Ready to get started?
Every service starts with a full assessment of the damage and your vehicle’s specific requirements. If you’re driving a newer car—anything from the last five to seven years—there’s a good chance it has a camera mounted behind the windshield. That camera is part of your vehicle’s ADAS, and it needs to be recalibrated after the glass is replaced. We handle that as part of the service, not as an upsell.
Southold drivers deal with a mix of coastal salt air, temperature swings, and road debris that can accelerate glass damage. A small chip today can become a full crack tomorrow, especially when the weather shifts. We carry OEM-equivalent glass and use Dinitrol-certified adhesives that cure properly even in less-than-ideal conditions.
Insurance claims are managed start to finish. You don’t need to call your insurer first or worry about whether the claim will raise your rates—auto glass claims typically don’t affect premiums. We bill directly and handle the paperwork. If you’re paying out of pocket, you’ll get a clear quote up front with no surprise fees for mobile service or calibration.
Sunroof repairs, side window replacements, and back glass are also part of what we do. It’s not just windshields. If it’s glass on your vehicle and it’s broken, we fix it.
Cost depends on your vehicle make, model, and whether ADAS calibration is required. Most windshield replacements for standard vehicles run between $200 and $400 when paying out of pocket. Luxury vehicles, larger SUVs, or cars with advanced driver assistance systems can run higher due to the cost of OEM-equivalent glass and the calibration work involved.
If you’re filing through insurance, many policies cover auto glass repairs and replacements with little to no deductible. We bill your insurer directly, so you’re not paying up front and waiting for reimbursement. You’ll know the exact cost before any work starts—no surprises, no hidden fees for mobile service.
In most cases, yes. Auto glass claims are typically processed separately from collision or comprehensive claims, and they don’t usually impact your premiums. New York insurance policies often include glass coverage with a low or zero deductible, especially for repairs.
We work directly with your insurance company to confirm coverage, file the claim, and handle all the billing. You don’t need to call them first or navigate the paperwork yourself. If there’s a deductible, we’ll let you know up front so there are no surprises when the work is done.
ADAS stands for Advanced Driver Assistance Systems—the technology that powers your lane departure warnings, automatic emergency braking, adaptive cruise control, and collision alerts. These systems rely on a camera mounted behind your windshield, and when that windshield is replaced, the camera’s positioning changes slightly. Even a millimeter of difference can throw off the calibration.
Recalibration ensures those safety features work correctly. It’s not optional if you want your car to function the way it was designed. Some shops skip this step or charge extra for it. We include it as part of the windshield replacement because it’s part of doing the job right. Depending on your vehicle, calibration can be done statically on-site or dynamically with a test drive.
Most windshield replacements take about an hour, sometimes up to two hours depending on the vehicle and whether ADAS calibration is required. Small chip repairs can be done in 30 minutes or less.
The adhesive used to bond the windshield needs time to cure before you can drive the vehicle safely. In most cases, you’ll need to wait at least an hour after installation before driving, though full curing can take up to 24 hours depending on temperature and humidity. We’ll give you specific instructions based on the weather conditions in Southold that day and the type of adhesive used.
It depends on the size, location, and type of damage. Chips smaller than a quarter and cracks shorter than three inches can usually be repaired—if they’re not directly in the driver’s line of sight. Damage near the edge of the windshield or anything that’s compromised the inner layer of glass typically requires full replacement.
Repairs are faster and less expensive, and they can prevent a small chip from spreading into a larger crack. But if the damage is too severe or in a critical area, replacement is the safer option. We’ll assess the damage when we arrive and give you an honest recommendation. If it can be repaired, we’ll repair it. If it can’t, we’ll explain why.
Yes, in most cases. If you call in the morning and we have availability, we can often schedule a same-day appointment. Mobile service gives us more flexibility than a traditional shop because we’re not limited by bay availability—we come to you.
That said, same-day service depends on a few factors: the type of glass your vehicle requires, current demand, and weather conditions. Some specialty glass needs to be ordered, which can add a day or two. And if it’s raining or extremely cold, we may need to reschedule to ensure the adhesive cures properly. We’ll always give you a realistic timeframe when you call.
