Hear From Our Customers
Your car’s safety systems actually work the way they’re supposed to. That’s what matters when you’re dealing with a cracked windshield on a newer vehicle.
Most cars built after 2020 have cameras and sensors built into the windshield. Replace the glass without recalibrating those systems, and your automatic braking might not engage when it should. Your lane departure warning could stay silent when you drift. That’s not a minor inconvenience—it’s a safety risk you’re driving around with every day.
You get the glass fixed at your home or office, the calibration done with professional equipment, and documentation your insurance company needs to keep your coverage valid. No waiting at a shop. No coordinating rides. No wondering if the tech who showed up actually knows what they’re doing with the camera system in your specific vehicle.
We’ve been serving Smithtown, Long Island, and Queens since 2016, built on over 20 years of hands-on experience with auto glass. We’re Dinitrol certified and licensed as a mobile repair shop in New York State.
You’re not calling a corporate call center or getting a different technician every time. You’re working directly with the owner, someone who’s been in this industry long enough to know what matters and what doesn’t when it comes to windshield replacement and ADAS calibration.
Smithtown drivers deal with the same road hazards everyone on Long Island faces—gravel trucks on the LIE, winter salt damage, and parking lot dings. We’ve handled thousands of insurance claims for local customers, and we know exactly what your policy covers and how to process it without you spending an hour on hold.
You call or text with your vehicle information and describe the damage. We check your insurance coverage and give you a clear answer on what you’ll pay out of pocket, if anything. Most comprehensive policies in New York cover windshield repair with no deductible.
We schedule a time that works for you—at your home in Smithtown, your office in Hauppauge, wherever you need us. We come to you with the right glass for your specific vehicle and all the calibration equipment needed for your car’s safety systems.
The old windshield comes out, the new one goes in with proper adhesive and curing time. If your vehicle has forward-facing cameras or sensors, we run a full diagnostic scan and calibrate everything to manufacturer specifications. That’s not optional—it’s required for your safety systems to function correctly.
You get documentation of the calibration for your records and insurance company. The work is backed by a lifetime warranty. You’re cleared to drive as soon as the adhesive cures, which we’ll tell you specifically based on temperature and your vehicle type.
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Windshield replacement and repair, obviously. But also side windows, back glass, sunroof glass, and any other auto glass on your vehicle. If it’s glass and it’s on your car, we handle it.
ADAS calibration is included when your vehicle requires it—and if your car was built in the last few years, it probably does. We’re talking about the cameras and sensors that control automatic emergency braking, lane keeping assist, adaptive cruise control, and collision warning systems. These need precise recalibration after windshield replacement, and we have the mobile equipment to do it properly at your location across Suffolk and Nassau County.
Insurance claims processing is part of the service. We bill your insurance company directly in most cases, so you’re not paying upfront and waiting for reimbursement. We’ve worked with every major insurance carrier, and we know exactly what documentation they need.
The lifetime warranty covers our workmanship for as long as you own the vehicle. If there’s ever a leak or issue with the installation, we come back and make it right at no cost to you. That’s standard with every job we do in Smithtown and throughout Long Island.
Most comprehensive auto insurance policies in New York cover windshield replacement and repair, often with no deductible for repairs. The specifics depend on your individual policy, but we can check your coverage when you call.
We work directly with your insurance company to process the claim. That means we verify what’s covered, handle the paperwork, and in most cases bill them directly so you’re not paying out of pocket upfront. If there is a deductible for replacement, we’ll tell you exactly what that amount is before we schedule anything.
Some insurance companies require you to use specific shops or networks. We work with most major carriers, but it’s worth checking if your policy has restrictions. Even if they have a preferred provider list, you typically have the right to choose your own shop—you might just need to pay the difference if their approved rate is lower than ours.
ADAS stands for Advanced Driver Assistance Systems—the cameras and sensors in your windshield that control safety features like automatic braking, lane departure warnings, and adaptive cruise control. When you replace a windshield, these systems lose their calibration and need to be reset to work correctly.
Think of it like this: those cameras need to be aimed at precise angles to detect obstacles, read lane lines, and measure distances accurately. Remove the windshield, and that calibration is gone. Without recalibration, your automatic emergency braking might not engage at the right distance, or your lane keeping assist might not activate when you drift.
Most vehicle manufacturers require ADAS calibration after windshield replacement. Your insurance company will typically ask for proof that it was done. More importantly, it’s a safety issue—you’re driving around with systems that aren’t functioning the way they should. We bring the calibration equipment to your location in Smithtown and handle the entire process as part of your windshield replacement.
The actual installation usually takes one to two hours, depending on your vehicle. If ADAS calibration is needed, add another hour for the diagnostic scan and recalibration process.
The adhesive needs time to cure before you can drive the vehicle. That’s typically one to three hours in normal temperatures, longer if it’s cold outside. We’ll give you a specific drive-away time based on the conditions that day and the type of adhesive used for your particular vehicle.
You don’t need to be present for the entire process. A lot of our Smithtown customers have us come to their workplace, we do the job in the parking lot, and their car is ready by the time they’re done with their workday. As long as we have access to the vehicle and you’re available for a quick walk-through when we’re finished, we can work around your schedule.
Chips smaller than a quarter can usually be repaired if they’re not directly in the driver’s line of sight. Cracks longer than three inches typically require full windshield replacement. But there are other factors—location of the damage, how deep it goes, and whether it’s compromising the structural integrity of the glass.
Repairs are faster and cheaper than replacement, and most insurance companies cover them with zero deductible in New York. The repair process involves injecting a specialized resin into the damaged area, which bonds with the glass and prevents the chip from spreading. It won’t make the damage completely invisible, but it restores structural integrity and stops it from getting worse.
If the damage is in your field of vision or if it’s already started to spiderweb, replacement is the safer option. We’ll assess the damage honestly when you call and tell you whether repair or replacement makes sense for your specific situation. We’re not going to push you toward a more expensive service if a repair will actually hold up.
We work with all major insurance carriers and process claims for customers across Smithtown and Long Island every week. That includes Geico, State Farm, Progressive, Allstate, Liberty Mutual, and most other providers you’ve heard of.
The process is straightforward: you give us your insurance information, we contact them to verify coverage and get claim approval, then we bill them directly for the work. You’ll only pay your deductible if your policy has one for glass replacement—and many don’t for repairs.
Some insurance companies have preferred vendor networks and might encourage you to use a specific shop. You’re not required to use their preferred provider in most cases. You have the right to choose who works on your vehicle. If there’s a rate difference between what they approve and what we charge, we’ll explain that upfront so there are no surprises. Most of the time, the rates align and the entire process is covered under your policy.
We cover all of Smithtown and the surrounding Long Island communities—Hauppauge, Commack, Kings Park, St. James, Nesconset, and throughout Suffolk and Nassau County. We also service parts of Queens depending on the location.
Mobile service means we come to wherever your vehicle is parked. Your home, your workplace, a parking lot—anywhere we can safely access the vehicle and have enough space to work. Most driveways and parking spots work fine.
If you’re outside our standard service area, call anyway. We’ve made exceptions for customers who are stuck with a damaged windshield and need help. The goal is to get your glass fixed properly without you having to drive with compromised visibility or take time out of your day to sit at a shop.
