Hear From Our Customers
You get someone who answers the phone and knows what they’re talking about. Not a call center three states away reading from a script.
When your windshield cracks on Route 58 or a rock chips your glass on the LIE, you don’t have time to drive somewhere and wait around. You need it handled where you are—at home, at work, or wherever’s convenient. That’s what mobile service means here.
If your car was made after 2016, there’s a good chance it has a camera mounted near the rearview mirror. That camera runs your lane departure warnings, automatic braking, collision alerts—all the safety tech you rely on. When the windshield comes off, that camera loses its calibration. We recalibrate it onsite so those systems actually work when you need them.
You also get direct insurance billing. Most people in New York have glass coverage with little to no deductible, and we handle the paperwork with your insurer so you’re not stuck playing middleman. One call, one appointment, and you’re done.
You call or text us with details about your vehicle and what happened. We’ll ask about your insurance, confirm coverage if you want us to, and schedule a time that works for you. Most appointments happen same-day or next-day depending on when you reach out.
We come to you—your driveway, your workplace parking lot, wherever you need us in Riverhead or the surrounding area. We bring everything: the glass, the tools, the calibration equipment. The job usually takes one to two hours depending on whether calibration’s involved.
If it’s a simple chip repair, we’re talking 30 minutes. If it’s a full windshield replacement on a 2020 SUV with lane-keep assist, we’re replacing the glass and recalibrating the camera so your safety systems function correctly. We don’t skip that step.
Once it’s done, we test everything, clean up, and run through what’s covered under your lifetime warranty. Then you’re good to go. No follow-up appointments, no wondering if it was done right.
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Every service comes with OEM-quality glass that meets manufacturer specs. We’re not cutting corners with aftermarket junk that doesn’t fit right or clouds up in six months.
If your vehicle needs it, ADAS calibration is part of the job. Over half of collision-related repairs in 2024 required recalibration, and that number’s only going up. Your Honda, Toyota, Subaru, Ford—whatever you’re driving—if it has a camera near the mirror, it needs recalibration after the windshield’s replaced. We handle that onsite with the proper equipment, not some shortcut workaround.
You also get a lifetime warranty on the installation. If something leaks, if the glass shifts, if anything goes wrong because of how we installed it—we’re coming back to fix it at no cost.
Riverhead drivers deal with everything from beach salt air to freezing winters to summer heat that cracks already-stressed glass. We’ve seen it all, and we prep every install to hold up under real Long Island conditions. You’re not getting a one-size-fits-all approach from a national chain that doesn’t know the area.
Most comprehensive auto insurance policies in New York include glass coverage, and many of them come with a separate glass deductible—or no deductible at all. That means you could pay nothing out of pocket for a full windshield replacement.
We work directly with your insurance company. You give us your policy info, we call them, verify your coverage, and handle the claim paperwork. You don’t have to front the money or file anything yourself.
If you’re not sure what your policy covers, we can check that for you during the first call. It takes a few minutes and saves you the hassle of digging through your policy or sitting on hold with your insurer.
A standard windshield replacement without calibration takes about an hour. If your car has a forward-facing camera that needs recalibration, add another 30 to 60 minutes depending on the make and model.
The calibration itself isn’t complicated, but it has to be done right. We set up the calibration targets, connect to your vehicle’s system, and run the manufacturer’s procedure to make sure your lane-keep assist, automatic braking, and collision warning systems are all reading correctly.
Some shops skip this step or tell you to take it somewhere else. We do it onsite as part of the service because driving around with miscalibrated safety systems defeats the whole point of having them.
It depends on the size, location, and depth of the damage. If it’s a chip smaller than a quarter and it’s not directly in the driver’s line of sight, we can usually repair it. The repair takes about 30 minutes and restores structural integrity without replacing the whole windshield.
If the crack is longer than a few inches, if it’s spiderwebbing out from an impact point, or if it’s in the driver’s view, replacement is the safer call. Cracks spread—especially when you’re dealing with temperature swings and rough roads like we get around Riverhead.
We’ll tell you honestly what makes sense. If a repair will hold and save you time, we’ll do that. If replacement is the right move for safety or longevity, we’ll explain why.
It won’t—but if it ever does, we’re coming back to fix it under the lifetime warranty at no charge. Leaks usually happen because of improper adhesive application or rushing the cure time, and we don’t do either.
We use premium urethane adhesive and follow the manufacturer’s cure guidelines. That means your car sits for the recommended time before you drive it, even if that’s inconvenient. Cutting that short leads to leaks, wind noise, and glass that shifts during impact.
If you ever notice water coming in around the windshield, hear whistling at highway speed, or see any sign that the seal isn’t right, call us. We’ll come back out, diagnose it, and make it right. That’s what the warranty’s for.
Yes. We cover Riverhead and the surrounding Suffolk County area with full mobile service. That means we come to your home, your office, the Tanger parking lot—wherever works for you.
Mobile service isn’t just convenient. It also means your car doesn’t sit in a shop somewhere while you figure out a ride. You keep your day moving while we handle the work right where you are.
We bring all the equipment and materials with us, including the calibration rig if your vehicle needs it. The only thing we need from you is a reasonably flat surface and enough space to work safely around the vehicle.
Because the camera mounted on or near your windshield controls critical safety features, and replacing the glass throws off its alignment. Even a few millimeters of difference changes where the camera thinks the lane lines are, where it detects other vehicles, and when it triggers automatic braking.
If the calibration’s off, your car might brake late, miss a lane departure, or give you false warnings. Some systems won’t work at all until they’re recalibrated. It’s not optional—it’s part of doing the job correctly.
New York doesn’t require it by law yet, but the vehicle manufacturers do. If you skip calibration and one of those systems fails when you need it, that’s a safety issue and a liability issue. We calibrate every vehicle that requires it because that’s the standard, not because we’re upselling you.
