Hear From Our Customers
That chip in your windshield isn’t just annoying. It’s a safety issue, and in New York, it can fail your inspection if it’s in the driver’s line of sight. More importantly, if your car was made after 2016, there’s a good chance your windshield houses the camera that controls your automatic braking, lane-keeping, and collision alerts. A replacement without proper recalibration means those systems might not work when you need them.
You don’t have time to sit in a shop for three hours. You’ve got work, kids, errands. That’s why we bring everything to your location—your driveway, your office parking lot, wherever works for you. The job takes under an hour in most cases, and you’re covered by a lifetime warranty on the work.
Most customers in North Bay Shore pay little to nothing out of pocket. New York’s separate glass coverage means your deductible is often waived or reduced. We handle the insurance claim directly, so you’re not stuck playing middleman between the shop and your carrier.
First Class Auto Glass has been serving North Bay Shore and the surrounding Suffolk County area since 2016. Over 10,000 windshields later, we’re still owner-run. When you call, you’re talking to someone who’s done the work, not a call center three states away.
We’re Dinitrol certified and a New York State certified mobile repair shop. That means our equipment, materials, and process meet manufacturer standards—especially critical for newer vehicles with advanced driver assistance systems. Over 20 years of industry experience backs every install.
You’re not dealing with a corporate chain that treats you like a ticket number. We’re a family-owned shop that knows Long Island roads, Long Island weather, and what it takes to keep your car safe in both.
First, you call or text with details about your vehicle and the damage. You’ll get a quote on the spot, and if you’re going through insurance, we start the claim right there. No waiting days for an adjuster.
Once the appointment is set, our mobile unit arrives at your location with everything needed—glass, adhesives, tools, and calibration equipment if your car requires it. We remove the damaged windshield carefully to avoid any interior mess or damage to the surrounding trim and sensors.
The new windshield goes in using high-grade urethane adhesive that cures quickly but bonds properly. If your vehicle has a forward-facing camera or rain sensor, we handle the ADAS calibration next. This involves a static calibration rig that realigns your camera to factory specs so your safety systems function correctly. You’ll get documentation of the calibration for your records.
The entire process typically takes 60 to 90 minutes depending on the vehicle. We give you care instructions—mainly just keeping the car stationary for an hour and avoiding car washes for 24 hours. After that, you’re good to go, covered by a lifetime warranty.
Ready to get started?
Every windshield replacement includes the glass itself, full removal and installation, urethane adhesive, and cleanup. If your vehicle was built after 2016 and has a camera mounted behind the rearview mirror, ADAS calibration is part of the service. That’s not an upsell—it’s required for your safety systems to work.
Here’s why that matters in North Bay Shore and across Long Island: over 80% of vehicles on the road now have at least one advanced driver assistance feature. These systems rely on precise camera angles. Even a millimeter off can cause your automatic emergency braking to misfire or fail entirely. Shops without calibration equipment either skip this step or send you somewhere else. We do it on-site, same visit.
The service also includes direct insurance billing with all major carriers. New York law allows separate glass coverage, which often means zero deductible for windshield work. The paperwork, the photos, the claim filing—we handle all of it. You approve the work, and the rest gets sorted between us and your insurer.
Mobile service covers North Bay Shore, Bay Shore, Brentwood, Central Islip, and the surrounding Suffolk County area. If your car is at your home or workplace within the service radius, we’ll do the job there. No need to arrange a ride or lose half a day.
Most policies in New York include separate glass coverage, which is different from your collision coverage. That usually means your windshield can be replaced with a reduced deductible or no deductible at all, depending on your carrier and policy specifics.
State Farm, Geico, Progressive, Allstate—we bill most major insurers directly. You’re not paying upfront and waiting for reimbursement. We contact your insurance company, get approval, and handle the claim documentation. You’ll know your out-of-pocket cost before any work starts.
If you’re not sure what your policy covers, a quick call to your agent or a look at your declarations page will tell you. But in most cases, Long Island drivers pay very little for windshield replacement when going through insurance.
Plan for about an hour to 90 minutes from start to finish, depending on your vehicle. The actual removal and installation of the windshield takes 30 to 45 minutes. If your car needs ADAS calibration—which applies to most vehicles made after 2016—that adds another 30 to 45 minutes.
The adhesive needs about an hour of cure time before you can drive the car. You don’t have to sit there and watch it dry, but the vehicle should stay stationary during that window. After that, you’re clear to drive normally, though it’s smart to avoid car washes for the first 24 hours to let everything fully set.
We offer same-day service for most jobs in North Bay Shore. If you call in the morning, there’s a good chance we can get the work done that afternoon. Emergency crack repairs can often happen even faster.
ADAS stands for Advanced Driver Assistance Systems—things like automatic emergency braking, lane departure warnings, adaptive cruise control, and collision alerts. These systems rely on a camera that’s usually mounted behind your rearview mirror, looking through the windshield.
When your windshield is replaced, that camera has to be recalibrated to match the factory settings. Even a slight shift in angle can throw off the system’s accuracy, which means it might not detect a pedestrian in time or could trigger false alerts. Calibration realigns the camera so it “sees” the road correctly again.
If your car was made after 2016, there’s a strong chance it has at least one ADAS feature that requires calibration after windshield replacement. We do this using a static calibration rig with specific targets placed in front of the vehicle. The process takes about 30 to 45 minutes and is included in the service. You’ll receive documentation showing the calibration was completed to manufacturer specs.
It depends on the size, location, and type of damage. Chips smaller than a quarter and cracks shorter than three inches can usually be repaired if they’re not directly in the driver’s line of sight. The repair involves injecting a specialized resin into the damaged area, which bonds the glass and prevents the crack from spreading.
If the crack is longer than three inches, crosses into the driver’s view, or sits at the edge of the windshield, replacement is the safer option. Edge cracks compromise the structural integrity of the glass, and anything obstructing the driver’s sightline is an automatic inspection failure in New York.
Repairs take about 30 minutes and can often be done the same day you call. They’re also typically covered at 100% by insurance with no deductible. If a repair isn’t possible, we’ll give you a straight answer and a quote for replacement on the spot.
Yes. We’re fully mobile across North Bay Shore, Bay Shore, Brentwood, Islip, Central Islip, and the surrounding Suffolk County area. As long as your vehicle is parked somewhere accessible—driveway, parking lot, street—we’ll do the work there.
You don’t need to provide power or any special setup. Our mobile unit carries everything: tools, glass, adhesive, calibration equipment. The only requirement is enough space to work around the vehicle safely.
Most customers choose their home or workplace because it saves time. You’re not driving to a shop, waiting around, then figuring out a ride home. You go about your day, and we handle the windshield in the background. Just make sure the car stays put for about an hour after installation so the adhesive can cure properly.
Our lifetime warranty covers any defects in materials or workmanship for as long as you own the vehicle. That includes leaks, adhesive failure, or issues with the glass itself. If something goes wrong that’s related to the installation, we’ll fix it at no cost to you.
The warranty doesn’t cover new damage—like another rock chip or crack from road debris. It’s specifically for installation-related problems. But those are rare when the work is done correctly with proper materials and cure time.
You’ll get the warranty details in writing after the job is completed. If you ever have an issue, you call the same number you used to book the appointment. No jumping through hoops or dealing with a third-party warranty company. We handle it directly.
