Hear From Our Customers
Your windshield isn’t just glass. It’s part of your car’s safety system, and when it cracks, you’re dealing with more than an eyesore.
If your vehicle has a front-facing camera—and most cars from 2004 onward do—that camera needs recalibration after any windshield replacement. Skip that step, and your lane departure warnings, automatic braking, and collision alerts might not work when you need them. That’s not a minor detail. It’s a safety risk and an insurance liability.
We handle the full job. Windshield replacement, ADAS calibration, insurance paperwork, and a lifetime warranty on the work. You’re not left guessing whether it was done right. The service comes to your driveway, your office, or wherever you are in Merrick. Most jobs wrap up in under an hour.
First Class Auto Glass has been serving Merrick and the surrounding Long Island area since 2016. Over 10,000 windshields replaced, recalibrated, and backed by a lifetime warranty.
You’re not dealing with a subcontractor or a rotating crew. When you call, you’re talking to the owner. When the work gets done, it’s done by someone who’s been in the auto glass industry for over 20 years and holds Dinitrol certification and New York State mobile repair credentials.
Merrick drivers know the roads here. Sunrise Highway, Merrick Avenue, the Southern State—potholes, construction debris, and stop-and-go traffic create constant windshield damage. We’ve seen it all, and we know what it takes to get your car back to safe, legal driving condition without the runaround.
First, we confirm your vehicle make, model, and year. That tells us what glass you need and whether your car requires ADAS calibration. If you’re going through insurance, we handle the claim directly with your provider—often resulting in zero out-of-pocket cost for you.
Next, we schedule a time that works. We come to you in Merrick with all the equipment needed: the replacement windshield, calibration tools, and everything required to complete the job on-site. No need to take time off work or arrange a ride to a shop.
The replacement itself takes about 45 to 60 minutes. We remove the damaged glass, install the new windshield using OEM or OEM-equivalent materials, and let the adhesive cure properly. If your vehicle has a front-facing camera, we calibrate it on the spot using manufacturer-spec equipment. Before we leave, we test everything to confirm your safety systems are functioning correctly.
You get a lifetime warranty on the installation. If anything goes wrong with the glass or the seal, we come back and fix it at no charge.
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Every windshield replacement includes the glass itself, professional installation, and a lifetime warranty. If your car was built after 2004 and has a camera mounted near the rearview mirror, ADAS calibration is part of the service—not an upsell.
We also handle sunroof repairs, side window replacements, and back glass. If it’s auto glass and it’s broken, we fix it. All work is done at your location in Merrick, whether that’s your home on Merrick Avenue, your office near the LIRR station, or a parking lot off Sunrise Highway.
Insurance claims are processed directly. We work with all major carriers, and in most cases, your comprehensive coverage pays for the entire job. You’ll know the cost upfront—no surprise fees, no hidden charges after the fact.
Merrick’s roads are tough on windshields. Between the Southern State Parkway’s rough patches and the constant debris on Merrick Road, chips and cracks are inevitable. The difference is how fast you address them and whether the repair actually restores your vehicle’s safety features. That’s where proper calibration and experienced installation make all the difference.
If your vehicle has a camera mounted behind the rearview mirror, yes. Most cars built after 2004 have at least one Advanced Driver Assistance System that relies on that camera—things like lane departure warnings, automatic emergency braking, or collision alerts.
When the windshield comes off, the camera’s alignment shifts. Even a millimeter of difference can throw off the entire system. Recalibration realigns the camera to the manufacturer’s specifications so those safety features work correctly.
It’s not optional. Insurance companies can deny claims if an accident happens and your safety systems weren’t properly calibrated after a required service. Beyond that, it’s a real safety issue. You’re driving around thinking your car will brake for you in an emergency, but if the camera isn’t calibrated, it might not.
Most jobs are done in 45 to 60 minutes, start to finish. That includes removing the old windshield, installing the new one, and calibrating the camera if your vehicle requires it.
The adhesive needs time to cure before you can drive safely, usually about an hour after installation. We’ll let you know the exact wait time based on temperature and humidity that day. If it’s cold or damp, curing takes a bit longer.
You don’t need to do anything during the service. We bring everything to your location in Merrick—your driveway, workplace, wherever works for you. You can stay inside, keep working, or run errands nearby. When we’re done, your car is ready to drive with a properly sealed windshield and functioning safety systems.
If you have comprehensive coverage, your windshield replacement is usually covered with little to no out-of-pocket cost. We work directly with all major insurance companies and handle the claim paperwork for you.
In New York, many policies cover glass replacement with zero deductible. Even if you do have a deductible, it’s often waived for windshield repairs. We’ll verify your coverage before scheduling the service so you know exactly what to expect.
The process is straightforward. You provide your insurance information, we contact your carrier, get approval, and complete the work. You’re not stuck making phone calls or filling out forms. We’ve done this over 10,000 times, and we know how to move claims through quickly without the back-and-forth that usually comes with insurance work.
A repair works for small chips and cracks—usually anything smaller than a dollar bill and not directly in the driver’s line of sight. We inject a resin into the damaged area, seal it, and restore structural integrity. The chip won’t spread, and visibility improves, though you might still see a faint mark.
Replacement is necessary when the damage is too large, too deep, or in a spot that obstructs your view. Once a crack spreads across the windshield or a chip compromises the glass structure, repair isn’t safe or effective. The entire windshield comes out, and a new one goes in.
If your car has ADAS, even a repair might require recalibration depending on where the camera is mounted and how the damage affected the glass. We assess every job individually and recommend the option that keeps you safe and gets you back on the road without unnecessary cost.
We use OEM (Original Equipment Manufacturer) or OEM-equivalent glass. That means the windshield meets the same standards as the one that came with your car from the factory. It fits correctly, seals properly, and doesn’t distort your view.
Cheap glass causes problems. It might not fit the frame exactly, leading to wind noise, leaks, or poor adhesive bonding. It can also distort your vision or interfere with camera calibration. You’ll notice the difference immediately, and it usually costs more in the long run when you have to redo the job.
We’re Dinitrol certified, which means we meet manufacturer and state standards for materials and installation. The lifetime warranty backs that up. If the glass fails, the seal leaks, or anything goes wrong with the installation, we come back and fix it at no cost. You’re not gambling on quality or hoping it holds up.
In most cases, yes. We prioritize same-day service when possible, especially for urgent situations like a shattered windshield or a crack that’s spreading quickly.
Availability depends on the time you call and our schedule that day, but we do everything we can to get to you fast. Mobile service means we’re already on the road in Merrick and the surrounding Long Island area, so we’re not waiting for you to come to us.
When you call, we’ll confirm your vehicle details, verify insurance if applicable, and give you a time window. If same-day doesn’t work, we’ll schedule the next available slot that fits your schedule. The goal is to minimize disruption and get your car safe to drive as quickly as possible.
