Hear From Our Customers
Your windshield isn’t just glass. It’s part of your car’s structural integrity and safety system.
When we finish a windshield replacement or repair, your vehicle leaves with properly calibrated cameras and sensors. That means your lane departure warnings, automatic braking, and collision alerts work exactly how the manufacturer intended. You’re not driving around hoping everything’s fine.
You also get a lifetime warranty on the work. Not because we’re generous, but because we use the right materials and do it correctly the first time. If something goes wrong, we handle it.
The insurance claim gets filed and managed on our end. You’re not stuck on hold with your carrier or wondering if you’re covered. We work directly with all major insurance companies across Nassau and Suffolk County, so the paperwork doesn’t fall on you.
First Class Auto Glass has been serving Malverne and the surrounding Long Island communities since 2016. Over 10,000 windshield repairs and replacements later, we’re still owner-operated.
That means when you call, you’re talking to someone who’s been doing this for over 20 years. Not a call center. Not someone reading a script. The same person who answers your questions is the one who shows up to do the work.
We’re certified by New York State as a mobile repair shop and Dinitrol certified for advanced installation techniques. Those aren’t just credentials to put on a website. They’re proof that we meet the technical standards required for modern vehicles, especially the newer models with front-facing cameras and ADAS systems that are common in Malverne driveways.
You call or submit a request online. We ask about your vehicle, the damage, and your insurance information if you’re filing a claim.
If you’re covered, we contact your insurance company directly and handle the claim filing. You’ll know upfront what’s covered and whether you owe a deductible. No surprises when the work’s done.
We schedule a time that works for you. Our mobile service means we come to your home, office, or wherever your car is parked in Malverne or across Nassau County. You don’t lose half a day sitting in a waiting room.
When we arrive, we assess the damage in person. Small chips and cracks can often be repaired on the spot using specialized resin. If you need a full windshield replacement, we remove the old glass, prep the frame, install a new windshield using high-grade laminated glass, and let the adhesive cure properly.
For newer vehicles, we perform ADAS calibration using our calibration rig. This restores your forward collision warning, lane keep assist, and automatic emergency braking to factory settings. It’s not optional. It’s required for your safety systems to function correctly.
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Every windshield replacement includes a lifetime warranty. If the seal fails, the glass cracks due to installation issues, or anything else goes wrong because of our work, we fix it at no cost.
ADAS calibration is included when your vehicle requires it. Most cars manufactured after 2018 have at least one advanced driver assistance feature. When the windshield is replaced, those cameras and sensors need to be recalibrated. We handle that as part of the service, not as an upsell.
You also get same-day service in most cases. Windshield damage doesn’t wait for a convenient time, and neither do we. If you need emergency crack repair or a fast replacement, we make it happen.
For Malverne residents, mobile service means we work around your schedule. You’re already dealing with a cracked windshield. You shouldn’t have to rearrange your entire day to get it fixed. We come to you, whether that’s your driveway on Ocean Avenue or your workplace in the village.
Insurance claims are managed from start to finish. We verify your coverage, file the claim, communicate with your carrier, and bill them directly. If you have full glass coverage in New York, you may not owe anything out of pocket depending on your plan. If you have a deductible, we let you know exactly what you’ll pay before we start.
It depends on your specific insurance plan. New York allows insurers to offer glass coverage without a deductible, but it’s not required by law like it is in some other states.
Many policies include full glass coverage, meaning your windshield repair or replacement is covered with no out-of-pocket cost. Other plans require you to pay your comprehensive deductible, which could be anywhere from $100 to $500 or more.
We verify your coverage before scheduling the work. You’ll know exactly what you owe, if anything, before we touch your vehicle. If your deductible is high and the repair cost is close to that amount, we’ll tell you upfront so you can decide whether to file a claim or pay out of pocket.
Yes. If your car has a forward-facing camera mounted behind the rearview mirror, that camera needs to be recalibrated after the windshield is replaced.
The camera controls features like lane departure warnings, automatic emergency braking, and adaptive cruise control. When the windshield comes out, the camera’s position and angle can shift even slightly. That’s enough to throw off the system.
Without recalibration, your safety features might not work correctly. Your car might not warn you when you drift out of your lane, or the automatic braking might activate late or not at all. It’s not a maybe. It’s a requirement for the system to function as designed. We include calibration as part of the windshield replacement for vehicles that need it.
Most windshield replacements take about 60 to 90 minutes from start to finish, including ADAS calibration if your vehicle requires it.
The actual installation is fairly quick. The adhesive needs time to cure before you can drive the vehicle, which is usually about an hour. We don’t rush that part because the windshield is a structural component of your car. It needs to bond properly.
If you’re getting a repair instead of a replacement, that’s faster. Small chips and cracks can be fixed in 30 minutes or less in many cases. We assess the damage when we arrive and give you an accurate time estimate based on what your vehicle needs.
It depends on the size, location, and type of damage. Chips smaller than a quarter and cracks shorter than three inches can usually be repaired using specialized resin.
If the crack is in your line of sight as the driver, it typically needs to be replaced. Same goes for damage at the edge of the windshield, which compromises structural integrity. Cracks longer than three inches, or damage that’s gone through both layers of laminated glass, also require replacement.
We assess the damage in person and recommend repair or replacement based on what’s actually safe and effective. If a repair will hold and restore clarity, that’s the route we take. If it won’t, we tell you that too. You’re not getting upsold to a replacement if a repair will do the job correctly.
You can get pulled over and ticketed. New York Vehicle and Traffic Law prohibits driving with a windshield that obstructs the driver’s view.
Even if the crack isn’t directly in your line of sight, it can spread. Temperature changes, bumps in the road, and even the flex of the vehicle frame can turn a small crack into a large one fast. Once it spreads across your field of vision, you’re looking at a safety issue and a larger repair bill.
A cracked windshield also weakens the structural integrity of your vehicle. In a rollover accident, the windshield helps keep the roof from collapsing. Compromised glass means compromised protection. Getting it repaired or replaced quickly isn’t just about avoiding a ticket. It’s about keeping your car safe to drive.
Yes. We handle all auto glass repairs and replacements, including sunroofs, side windows, and rear windshields.
Sunroof repairs are common, especially for older vehicles where the seals start to fail or the glass develops cracks. We replace the glass and reseal the assembly so you don’t end up with leaks during Long Island rainstorms.
Side windows and rear glass are usually covered under your comprehensive insurance the same way windshields are. We handle the claim filing and replacement just like we do for windshield work. The process is the same: we come to you in Malverne, verify your coverage, and complete the work on-site with the same lifetime warranty.
