Hear From Our Customers
You don’t have time to sit in a shop for three hours while someone replaces your windshield. You’ve got work, errands, kids to pick up. That’s the reality for most people in Hewlett and across Nassau County.
Mobile auto glass service means the work happens where you are—your driveway, your office parking lot, wherever makes sense. No dropping off your car. No arranging rides. No waiting rooms.
And if your vehicle has a forward-facing camera or lane departure system, the calibration happens on-site too. Same visit. Same convenience. You’re not making two trips or dealing with multiple vendors because someone didn’t have the right equipment.
The outcome is simple: your windshield gets replaced or repaired correctly, your safety systems work the way they should, and you didn’t lose half a day making it happen.
We’ve been handling windshield replacements and auto glass repairs across Long Island since 2016, but the experience behind it goes back over 20 years. This isn’t a call center operation. When you reach out, you’re talking to someone who’s done the work, knows the process, and can answer your questions without reading from a script.
We’re a New York State certified mobile repair shop and Dinitrol certified, which means the materials and methods meet the standards your insurance company and your vehicle manufacturer actually care about. Over 10,000 jobs completed, and every one of them backed by a lifetime warranty.
Hewlett sits in one of the higher-income areas of Nassau County, where people drive newer cars with more advanced safety features. That’s exactly the kind of work we specialize in—windshield replacement on vehicles with ADAS systems that need recalibration after the glass goes in. It’s technical work, and it matters.
First, you call or text to schedule. We’ll ask about your vehicle, the damage, and whether you’re going through insurance. If you are, we handle the claim directly—you don’t pay upfront and wait for reimbursement.
We confirm a time that works for you and come to your location with everything needed to do the job. That includes the glass, the adhesives, the calibration equipment if your car has cameras or sensors, and the tools to get it done right the first time.
The actual replacement takes about an hour for most vehicles, sometimes a bit longer depending on the make and model. If ADAS calibration is required, that adds time but happens during the same visit. We’re not leaving until your vehicle is safe to drive and all systems are functioning.
After the install, there’s a short cure time for the adhesive—usually an hour or so where you shouldn’t drive the car. We’ll let you know exactly how long based on the specific materials used. Then you’re good to go, and the lifetime warranty starts immediately.
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Windshield replacement is the most common job, but we also handle side windows, back glass, sunroof repairs, and chips that can be fixed without a full replacement. If the damage is smaller than a dollar bill and not directly in the driver’s line of sight, repair is usually an option.
For newer vehicles—and in Hewlett, that’s a lot of them—ADAS calibration is part of the process. Over 80% of new cars sold in the U.S. now have at least one advanced driver-assistance feature. That means lane departure warnings, automatic braking, adaptive cruise control. All of those systems rely on cameras and sensors, many of which are mounted to the windshield.
When the windshield comes off, those systems lose their calibration. It’s not optional to recalibrate—it’s required for the systems to work. We bring the calibration equipment to you. It’s mobile, it’s certified, and it’s part of the same appointment.
Insurance typically covers windshield replacement and calibration if you carry comprehensive coverage. New York drivers pay some of the highest auto insurance rates in the country—an average of $1,935 annually as of 2024—so most people do carry it. We work directly with your insurance company to make the process as simple as possible.
If your vehicle has a forward-facing camera, lane departure warning, automatic emergency braking, or adaptive cruise control, yes. These systems depend on sensors and cameras that are often mounted on or near the windshield. When the glass is replaced, the calibration gets disrupted.
Driving without recalibration means those safety features might not work correctly—or at all. In some cases, your insurance company could deny a claim if an accident happens and the systems weren’t properly calibrated after service.
The calibration process involves using specialized equipment to reset the cameras and sensors according to the manufacturer’s specifications. It’s not something you can skip. We handle it on-site during the same visit as the windshield replacement, so there’s no second appointment or extra trip to a dealership.
The replacement itself usually takes about an hour, sometimes longer depending on the vehicle. If ADAS calibration is needed, add another 30 to 45 minutes. So you’re looking at roughly 90 minutes to two hours total for most jobs.
After the install, the adhesive needs time to cure before you can drive. That’s typically another hour, though it varies based on temperature and the specific materials used. We’ll give you an exact timeframe when we’re on-site.
The whole process happens at your location—your home, your office, wherever you need us. You’re not sitting in a waiting room or arranging alternate transportation. Most people use the cure time to finish work emails, make lunch, or just stay inside while we handle everything outside.
If you have comprehensive coverage, windshield replacement is almost always covered. New York is not a zero-deductible state for auto glass, so you may have a deductible depending on your policy. But many people find their deductible is low enough—or waived entirely by their insurer—that the out-of-pocket cost is minimal.
We work directly with your insurance company. You don’t pay upfront and file for reimbursement later. We handle the claim, confirm your coverage, and bill them directly. The only thing you might owe is your deductible, if applicable.
ADAS calibration is also typically covered under the same claim, since it’s a necessary part of the windshield replacement process. Insurance companies recognize that the safety systems need to be recalibrated for the vehicle to be roadworthy. We document everything and make sure the claim reflects the full scope of work.
It depends on the size, location, and depth of the damage. If the chip is smaller than a dollar bill, not in the driver’s direct line of sight, and hasn’t penetrated both layers of the glass, repair is usually possible.
Repairs are faster and cheaper than replacement—usually about 30 minutes and often fully covered by insurance with no deductible. The process involves injecting a resin into the damaged area, which bonds with the glass and restores structural integrity.
If the chip is too large, too deep, or located where it obstructs the driver’s view, replacement is the safer option. We’ll assess the damage and give you an honest recommendation. There’s no benefit to us pushing a replacement if a repair will actually hold up. But if the damage compromises safety or visibility, we’ll tell you that too.
The work is the same. The materials are the same. The certification and warranty are the same. The difference is where it happens.
Going to a shop means dropping off your car, arranging a ride, and picking it up later. Or sitting in a waiting room for two hours. Mobile service means we come to you—your driveway, your workplace, wherever is convenient. The job gets done while you’re doing something else.
For people in Hewlett and across Long Island, time is the limiting factor. You’ve got work, family obligations, a packed schedule. Mobile service eliminates the logistics. You’re not losing half a day to car repairs. And if you have a newer vehicle that needs ADAS calibration, you’re definitely not making two separate trips to get everything handled.
If your car was made in the last five to seven years, there’s a good chance it has at least one ADAS feature. Common ones include lane departure warning, forward collision alert, automatic emergency braking, adaptive cruise control, and traffic sign recognition.
You can check your owner’s manual, look for a camera mounted near the rearview mirror, or just ask us when you call. We’ll look up your vehicle’s make, model, and year and tell you exactly what’s involved.
Most drivers in Hewlett are operating newer vehicles with these systems—it’s one of the higher-income areas on Long Island, and the cars reflect that. ADAS calibration has become a standard part of windshield replacement for us, not an exception. We’re equipped for it, we’re certified to do it, and we handle it on-site so you’re not dealing with multiple service providers.
