Hear From Our Customers
Your windshield cracks. Now you’re supposed to drive somewhere, wait around, and hope they do it right the first time.
That’s not how we work. You pick the location—your driveway, your office parking lot, anywhere in Franklin Square—and we get the work done while you handle everything else. No waiting rooms. No second trips because something wasn’t calibrated correctly.
If your car has a front-facing camera, that system needs recalibration after glass work. Not sometimes. Every time. Otherwise, your automatic braking might engage too late, or your lane-keeping might pull you the wrong direction. Most people don’t know that until it’s too late. You’re covered here—calibration is part of our process, not an upsell.
Everything’s backed by a lifetime warranty. That means if anything goes wrong with the glass or the work, we fix it. No expiration date.
First Class Auto Glass started in 2016, but the experience behind it goes back over twenty years. We’re not a franchise. There’s no call center. When you reach out, you’re talking to the person who’s actually doing the work.
Franklin Square drivers deal with plenty—Long Island traffic, weather that swings from summer heat to winter freeze, and roads that aren’t kind to windshields. You need someone who knows how insurance claims work, how to handle ADAS systems on newer vehicles, and how to show up when they say they will.
We’re Dinitrol certified. New York State certified mobile repair shop. Over 10,000 services completed. That’s our foundation—not marketing language, just what we’ve done.
You call or text with the details—what’s damaged, what kind of car, where you are. If insurance is involved, we handle that directly. No back-and-forth on your end.
A time gets scheduled that works for you. Our mobile unit shows up with everything needed—glass, tools, calibration equipment. The damaged glass comes out, the new piece goes in with proper adhesive and sealing. If your vehicle has ADAS, the camera gets recalibrated on-site so your safety systems function exactly as designed.
Before we leave, everything gets tested. You’re not driving off hoping it’s right. The work is checked, the calibration is verified, and you’re back on the road. Most jobs finish same-day.
The lifetime warranty starts immediately. If anything ever fails—the seal, the glass, the calibration—we handle it. You don’t pay twice for the same repair.
Ready to get started?
Windshield replacement and repair. Sunroof glass. Side windows. Back glass. If it’s auto glass, we cover it.
ADAS calibration is standard when your car has front-facing cameras or sensors. By 2028, about 76% of registered vehicles will have rear cameras, and over half will have front crash prevention systems. That’s not the future—it’s already here in Franklin Square. Your Subaru, Honda, Toyota, or Ford likely has these systems, and they stop working correctly the moment your windshield gets replaced without recalibration.
Insurance typically covers this work when you have comprehensive coverage. New York allows zero out-of-pocket costs for windshield repairs in many cases. The claims process, the paperwork, the approvals—we handle all of that directly. You’re not calling your adjuster four times trying to get pre-approval.
Our materials are built for Long Island weather. Summer heat doesn’t compromise the seal. Winter cold doesn’t crack the adhesive. The lifetime warranty wouldn’t mean much if the materials couldn’t handle the climate.
Most comprehensive auto insurance policies cover windshield replacement with minimal or zero out-of-pocket cost in New York. ADAS calibration is typically included when it’s required for your vehicle’s safety systems to function properly.
The key is how the claim gets filed. When the paperwork goes through correctly and the calibration is documented as necessary—not optional—insurance companies process it as part of the repair. About 85% of drivers carry comprehensive coverage, so chances are strong you’re covered.
We handle the claim directly. You’re not stuck between the glass shop and your insurance company trying to figure out who pays for what. Pre-approval happens before the work starts, so there’s no surprise bill afterward.
Most windshield replacements finish in 60 to 90 minutes, including ADAS calibration if your vehicle requires it. You’re not losing half a day.
The timeline depends on your specific vehicle. A standard sedan without advanced safety systems is faster than an SUV with front collision warning and lane departure systems. But even complex jobs with full calibration typically wrap up in under two hours.
The work happens wherever you are—your home, your workplace, a parking lot. You don’t drive anywhere. You don’t wait in a lobby. Our mobile unit arrives, completes everything on-site, and you’re done.
New York vehicle inspections will fail if your windshield has cracks or chips in the driver’s line of sight. Beyond inspection issues, you’re also compromising your vehicle’s structural integrity and potentially your safety systems.
Your windshield provides up to 45% of your vehicle’s structural strength in a rollover accident. A compromised windshield can collapse under pressure. If your car has ADAS features, even a small crack can interfere with camera accuracy, causing your automatic braking or lane-keeping to malfunction.
Most people wait because they think it’s expensive or complicated. But if you have comprehensive insurance, the repair often costs nothing out of pocket. And driving with a small chip that could’ve been repaired usually leads to a full replacement once temperature changes turn that chip into a spreading crack.
Your front-facing camera mounts to your windshield. When that windshield comes off and a new one goes on, the camera’s angle and position shift—even by fractions of a degree. That’s enough to throw off your automatic emergency braking, adaptive cruise control, and lane departure warnings.
Calibration realigns the camera to manufacturer specifications. Static calibration uses targets and precise measurements in a controlled environment. Dynamic calibration involves driving the vehicle under specific conditions so the system can recalibrate itself. Some vehicles need both.
Skipping this step means your safety systems might not engage when you need them, or they might engage incorrectly when you don’t. We’ve completed over 10,000 calibrations because it’s not optional—it’s how you make sure your car works the way it’s supposed to after glass work.
We repair chips when they’re smaller than a quarter and not directly in the driver’s sightline. Repairs take about 30 minutes and often cost nothing with insurance. The resin fills the damaged area, stops the chip from spreading, and restores structural integrity.
Replacement becomes necessary when the damage is too large, when it’s directly obstructing the driver’s view, or when the chip has already started spreading into a crack. Temperature swings—common in Franklin Square—turn repairable chips into unrepairable cracks fast.
We give you the honest answer upfront. If a repair will hold, that’s what we recommend. If it won’t, replacement is the only option that keeps you safe. We don’t upsell a replacement when a repair works, and we don’t attempt a repair when the damage is too far gone.
Our lifetime warranty covers materials and workmanship for as long as you own the vehicle. If the seal fails, if the glass develops a defect, if the installation causes leaks or wind noise—we fix it at no cost.
This isn’t a 90-day warranty or a one-year warranty with fine print. It’s lifetime. The only exclusions are new damage from rocks, accidents, or anything else that would crack any windshield regardless of who installed it.
Most shops either don’t offer lifetime coverage or they bury limitations in the terms. We keep it straightforward: the work is guaranteed to hold up. If it doesn’t, you’re not paying for a second installation. That confidence comes from doing this correctly the first time—proper adhesive cure times, correct calibration, quality materials that handle Long Island weather.
