Hear From Our Customers
Your car stays where it is. Your day stays on track. That’s how mobile service should work.
You call, schedule a time that fits your morning or afternoon, and a certified technician shows up with everything needed to replace your windshield or repair that crack. If your car has a front-facing camera, the calibration happens right there too—no second appointment at another shop.
Most customers pay little to nothing out of pocket because New York allows separate glass coverage with no deductible. The paperwork gets handled directly with your insurance company. You get a lifetime warranty on the work. And if it’s urgent, same-day service is available.
You’re not driving around with a spiderweb across your view. You’re not wondering if your lane departure warning still works. You’re done, and you didn’t have to rearrange your whole day to make it happen.
We started First Class Auto Glass because too many shops in Suffolk County weren’t ready to handle modern vehicles. Cars got smarter. Windshields became part of the safety system. And drivers were left making multiple stops just to get their glass replaced and recalibrated.
This is an owner-operated business with over 20 years of industry experience, New York State certified, and Dinitrol certified for professional-grade materials. Every job comes with a lifetime warranty because we do the work right the first time.
Bay Shore drivers deal with salt spray from coastal air, gravel on Sunrise Highway, and temperature swings that turn small chips into long cracks. That’s the reality here, and it’s why mobile service matters. You shouldn’t have to drive a damaged windshield across town when the repair can come to you.
First, you describe the damage and the make and model of your car. If you’re going through insurance, that gets confirmed upfront so there are no surprises about coverage or cost.
A time gets scheduled that works for your location—home, work, gym parking lot, wherever the car is. The technician arrives with the correct OEM or OEM-equivalent glass, tools, and calibration equipment if your vehicle has ADAS features like forward collision warning or lane departure systems.
The old windshield comes out. The new one goes in using methods that protect the sensors and cameras mounted to the glass. If calibration is needed, it happens on-site using the same mobile setup. No need to drive somewhere else or come back another day.
Once the adhesive cures, you’re cleared to drive. The whole process typically takes 60 to 90 minutes depending on the vehicle. You get documentation for your records, a lifetime warranty on the installation, and a windshield that’s ready to do its job—keeping you safe and your tech systems working like they should.
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Windshield replacement and repair are the core services, but ADAS calibration is where most shops fall short. Over 80% of new vehicles have at least one advanced driver assistance feature, and those systems rely on cameras and sensors mounted to the windshield. When the glass gets replaced, even a slight angle change can throw off how the system reads the road.
We handle that calibration in the field. No separate appointment. No driving to another facility. The equipment comes to you, and the recalibration happens after the glass is installed—right there in your driveway or parking spot.
Sunroof repair is also available for leaks, cracks, or mechanical issues. Door glass, back glass, and side mirrors get handled the same way. If it’s glass on your vehicle and it’s broken, it’s fixable.
Bay Shore sits right on the South Shore with heavy traffic on Route 27 and Union Boulevard. Rock chips from construction trucks are common. So are cracks from potholes that jar the frame just enough to split existing damage wide open. Knowing that, we built the service around speed and convenience—because waiting isn’t an option when your windshield’s compromised.
Most comprehensive auto insurance policies in New York cover windshield damage, and many include a separate glass coverage option with no deductible. That means you could pay nothing out of pocket for a full replacement.
When you call, bring your insurance information. We file the claim directly with your provider, and you’ll know upfront what’s covered and what isn’t. About 85% of drivers carry comprehensive coverage, so chances are good you’re already protected.
If you’re not sure what your policy includes, it’s worth a quick call to your agent. But either way, we handle the process from start to finish without you chasing paperwork or waiting on approvals.
ADAS stands for Advanced Driver Assistance Systems—things like lane departure warnings, forward collision alerts, and automatic emergency braking. These systems use cameras and sensors that are often mounted to your windshield.
When the windshield gets replaced, those cameras need to be recalibrated. Even a millimeter of difference in angle can cause the system to misread the road, which means it might not warn you in time or could give false alerts.
Calibration makes sure the camera sees what it’s supposed to see. It’s done using specialized equipment that aligns the system to manufacturer specs. Some shops can’t do this in the field and require a second trip to a separate facility. We perform the calibration on-site during the same appointment, so you’re not making multiple stops.
Most replacements take between 60 and 90 minutes from start to finish. That includes removing the old glass, installing the new windshield, and performing ADAS calibration if your vehicle requires it.
The adhesive needs time to cure before you can drive, but that’s built into the timeline. Once the technician gives the all-clear, you’re good to go.
If it’s just a chip repair, that’s usually done in 30 minutes or less. The resin gets injected, cured under UV light, and polished smooth. It’s fast, and it prevents the chip from spreading into a crack that would require full replacement.
Yes. That’s the whole point of mobile service. Whether you’re at home, at work, or parked near the Westfield South Shore mall, we come to you.
As long as there’s a safe place to park and work, the job gets done on-site. You don’t sit in a waiting room. You don’t rearrange your schedule around shop hours. You pick a time, and the technician shows up with everything needed.
Mobile service works across Bay Shore, Suffolk County, and into Queens. If you’re within the service area and the location is accessible, we handle it wherever your car is.
OEM stands for Original Equipment Manufacturer—it’s the same glass that came with your car from the factory. Aftermarket glass is made by a third party to fit your vehicle but isn’t produced by the original manufacturer.
OEM glass typically matches the exact thickness, tint, and features of your original windshield, including any embedded antennas or heating elements. Aftermarket glass is often less expensive and can be high quality, but it’s not always identical in every detail.
For vehicles with ADAS systems, OEM or OEM-equivalent glass is usually recommended because the cameras and sensors are calibrated to specific tolerances. Using glass that matches factory specs reduces the risk of calibration issues or system errors down the road.
Yes. Every windshield replacement and repair comes with a lifetime warranty on the installation. That covers leaks, adhesive failure, and any defects related to the work performed.
It doesn’t cover new damage from rocks, accidents, or wear and tear, but it does mean that if something goes wrong with how the glass was installed, we fix it at no cost to you.
The warranty is transferable if you sell the vehicle, and it’s honored as long as you own the car. It’s part of doing the job right the first time and standing behind the work.
