Since 2003 First Class Auto Glass has been the number one choice for auto glass service. Growing up in northern New York the owners Chris and Harmonie Reynolds know that local family business is key to a community. Customers trust local business and word will spread fast if service is less than perfect. Customer service has to be the number one priority and it can’t stop at the phone call.
For over ten years the team at First Class Auto Glass has delivered to Jefferson, Lewis, Oswego and St. Lawerence County unmatched auto glass service. Chris not only operates the business, he has been installing glass for over 16 years with certification from one of the nations top instructors Bob Beranek through the Independent Glass Association and Dow Corning Sealant Company.
Harmonie’s roll as office manager is at the heart of the business. She knows first contact with the customer is vital and her wealth of knowledge puts customers at ease knowing they’ve made the right choice.
In 2012 Debbie Reynolds joined the team part time bringing over 25 years of office experience. Chris and Harmonie are proud to say in 2012 they purchased from Jim and Steve Widrick, Discount Auto Glass. Their team of technians are the best in the business with several years of experience and certification. What sets First Class Auto Glass apart from the rest is with their two man teams, we all know the benefits of an extra set of hands makes a job easier. Team members have all passed background checks insuring your family is safe when they provide mobile service at your home or place of work.
With their ongoing commitment to excellence in 2013 First Class Auto Glass joined the National Auto Glass Safety Council, a not-for-profit organization dedicated to auto glass safety standards to which they adhere to and are validated on by an independent company. To insure customers are always happy with service they now use a third party customer service company to survey customers and their experience.
Earning your trust is important for First Class Auto Glass they know your life is busy and time is precious. Their fast turn around times and vendor relationships allow them to provide next day service in most cases. For this reason dealerships, autobody shops, repair shops, fleets and municipalities prefer First Class Auto Glass and so should you.